Introduction
If you’ve booked two tickets under the same PNR (Passenger Name Record) and need to cancel just one, you may wonder if it’s possible and how to go about it. Airlines generally allow partial cancellations, but the process may vary depending on their policies and the type of ticket purchased. In some cases, you must first cancel your linked PNR before making adjustments to individual tickets. Knowing the right steps can save time and ensure a smooth cancellation process.
Can You Cancel One Ticket from a Shared PNR?
Yes, in most cases, airlines allow you to cancel one ticket while keeping the other active. However, it depends on the following factors:
- Fare Rules: Some tickets, especially non-refundable ones, may have restrictions on partial cancellations.
- Airline Policies: Policies differ among airlines, so you’ll need to check directly with the carrier.
- Booking Source: If you booked through a third-party travel agency, you may need to contact them to process the cancellation.
Steps to Cancel One Ticket in a PNR
- Contact the Airline Directly
- Call the airline’s customer service and provide the PNR number.
- Request a partial cancellation for the specific passenger.
- Check Online Options
- Log into the airline’s website or app and navigate to the “Manage Booking” section.
- Some airlines offer self-service tools for partial cancellations.
- Contact Your Travel Agent
- If the booking was made through an agency or platform like DialAirFares, reach out to their support team. They can coordinate with the airline to process your request.
- Confirm Refunds or Penalties
- Ask about applicable penalties and whether you’re eligible for a refund or credit for the canceled ticket.
Things to Keep in Mind
- PNR Integrity: Make sure canceling one ticket doesn’t affect the remaining ticket, especially if the two passengers are traveling together.
- Reconfirmation: After the cancellation, double-check the status of the remaining ticket to avoid any surprises at check-in.
- Timing: Process the cancellation as early as possible to avoid higher penalties or missing refund eligibility.
Why Choose DialAirFares for Assistance?
Managing complex bookings can be challenging, especially with partial cancellations. DialAirFares simplifies the process by offering:
- Quick coordination with airlines for partial cancellations.
- Transparent guidance on refund policies and penalties.
- Hassle-free booking and cancellation solutions for travelers.
Conclusion
Canceling one ticket from a shared PNR is usually possible, but understanding the airline’s policies and following the right steps is essential. Whether you handle it yourself or seek expert help, acting promptly can save time and money.